FREQUENTLY ASKED QUESTIONS

General Questions

The “Check Engine” or “Service Engine Soon” light indicates there may be a repair or replacement of your engine or transmission. It means there is more than a routine repair or service requirement, and instead, a system failure to the fuel, transmission, ignition, or emissions. Schedule an appointment with us to diagnose your vehicle’s issue.

The additive in the oil starts to break down as soon as it heats up to high temperatures. The engine in your vehicle will reach over 200 degrees almost every time you drive it. History has proven that the 3,000 mile mark is a good interval to have your engine oil replaced. You never want to just drain your engine oil out and put new oil in without changing the oil filter. The oil filter will hold about a quart of oil. If you do not change the oil filter when changing the engine oil in your vehicle you are combining your clean engine oil with deteriorated engine oil and this will lessen the effectiveness of the new engine oil you just put in your vehicle.

If you can see cracks in your belts, it is time to have them replaced. We recommend replacing your belts and hoses at least every three to four years. If your hoses look swollen or soft that could be an indicator that they need to be replaced. However, hoses can deteriorate on the inside and if this happens there is no visual evidence that the hose needs to be changed.

This is a very serious problem – if your car overheats for too long, you can damage your engine. As soon as possible, find a safe place to pull off the road and shut the engine off! Do not attempt to check the fluid level in the radiator; the hot fluid can cause severe burns. The best thing to do is have your car towed to Ultimate Auto Care.

Brakes can squeak for a variety of reasons, but continuous squeals and grinding sounds may mean it’s time for new brake pads and shoes. Work brakes can mean longer stopping distances and difficulty stopping in emergency situations. Rotors and drums that are too thin may even become over-stressed and break. Remember, if you notice any of these symptoms it’s a good idea to get your brakes checked.

A brake job includes replacement of worn parts in order to restore the vehicle’s braking performance to new condition.

Prior to going on a trip, you should:

Check all lights. Check your headlights (high and low-beam), brake lights, turn signals, parking lamps and (if you have them) fog lights to make sure they are all operational. You should clean your headlights using glass cleaner to improve night visibility.

Check wiper blades. Inspect them for cracks or tears, and make sure they’re operational. If they’re in good shape, it’s still a good idea to clean the rubber blade with little glass cleaner.

Check all hoses. Look for any cracks or holes in hoses, and replace any that are not in good shape.

Check all belts. Inspect all belts to ensure that none are worn, loose or frayed.

Inspect the battery. If there is corrosion on the terminals, you can clean it away with a toothbrush and a pasty solution of water and baking soda.

Check all fluids. Check the reservoirs to ensure that your coolant and wiper fluids are at the proper levels. Check your oil using the dipstick. Check transmission fluid, power-steering fluid and brake fluid. Refer to your vehicle’s owner’s manual for advice on checking all the fluids.

It is also a good idea to have a good set of basic tools and a emergency kit on hand, these can be purchased from most auto parts stores.

Remove any unwanted items from your vehicle and check tire pressures to save on gas mileage.

Synthetic motor oils can be a good choice for high output, turbocharged or supercharged engines. Or for vehicles that are used for towing (especially during hot weather), and vehicles that operate in extremely cold or hot climates. Although more expensive than mineral-based oils, synthetic motor oils can improve fuel economy and provide longer intervals between changes. Ask us what’s best for your vehicle.

The most common cause is excessive warping of the brake rotor. This is caused by improper tightening of the wheels or wheel hubs that are not properly cleaned when the rotors are installed after a brake job or tire rotation, or it could be a bad hub. The problem does not show up right away, it can take a few hundred miles of driving, or getting the brakes hot enough for the vibration to show up. To solve this problem, the mechanic must first determine if the rotors are warped, the hubs are dirty, or if it a bad hub. The rotors can be machined if there is enough material on the rotor to machine it properly without going below minimum thickness required for a safe rotor, or the rotor must be replaced. If the hub is the problem it must be cleaned properly, the rotor reinstalled, and the smoothness and straightness (run out) rechecked.

You should always set the tire pressure by the tire manufacturer’s pressure specs. They can be found on the side of the tire. To realize better mileage, tire wear, and handling, run the pressure at the maximum pressure. You need to remember car makers do not make tires. The tire manufacturers are the experts and should be your source for pressure information. Car makers are more concerned with the best ride not the best mileage, wear, or handling. Additionally, the pressure car makers recommend is for the tires that they install at the factory.

For maximum fuel economy and peak engine performance, your spark plugs should be replaced every 30 months or 30,000 miles, unless your vehicle is equipped with 100,000-mile platinum tipped spark plugs.

You should check the anti-freeze and the oil at least every other gas fill-up on newer cars and every fill-up on older high-mileage cars.

Yes, we can do all of your regular maintenance and service, keeping your factor warranty intact. However, the dealer must perform factory warranty and recall work. Only the dealer will complete this work at no expense to you. Ultimate Auto Care can perform any other work you may need. It makes sense you use the dealer when they are paying for the work, or if it is “free” work.

When buying a pre-owned car it is imperative that you know what you are getting yourself into. You want to make sure that you don’t get more than you bargained for. We provide a thorough inspection both inside and out. We check for body damage that may be covered with bondo and paint. We also insure that the vehicle is sound mechanically by checking the engine, drive train, belts, and hoses. We also do a comprehensive safety check including the brakes and looking for suspension damage and wear. You do not want surprises after you have bought the car. We can’t see everything but we can see a lot. An additional benefit of having a professional inspection is that you will be armed with additional information when negotiating a sale price. Ask about our “Cars for Sale”.